Quick, direct answers about Salon Capp salon management software — pricing, online booking, billing, CRM, staff management, multi-branch operations, security, onboarding and the owner, staff and customer apps.
Quick answers about what Salon Capp is and who it is built for.
Salon Capp is an all-in-one salon management software that combines online appointment booking, billing and POS, customer CRM, staff management, marketing, inventory, accounting and reporting in one cloud platform — plus three companion mobile apps for owners, staff and customers.
Salon Capp is built for salon owners, spa chains, beauty parlors, unisex salons and barbershops that want to run consistent multi-branch operations with closure discipline, staff accountability and customer repeat behavior tracked in one system.
Salon Capp is built by a salon owner who is also a software engineer, so the workflows reflect real salon execution — day-end closure, cash reconciliation, staff incentives, SOP compliance and customer follow-ups — instead of just billing and booking.
Yes. Salon Capp is a fully cloud-based salon management software. You only need a browser on your computer or tablet, and the mobile apps for staff, owners and customers, with no on-premise servers required.
Salon Capp is available worldwide via the web at saloncapp.com and is currently optimized for salons in India, with multi-currency and multi-language support being expanded continuously.
How Salon Capp pricing works, including trial, billing and what is included.
Salon Capp uses a single monthly subscription that includes all platform modules and the three companion apps. The exact monthly price for your store is shown on the pricing page — there are no hidden module add-ons.
Yes. New stores can start with a free trial period (the current trial duration is shown on the pricing page) before activating a paid subscription, and no credit card is required to start.
No. Salon Capp does not charge mandatory setup fees for standard onboarding. Only premium customizations, custom integrations or large data migrations are quoted separately when needed.
Yes. You can cancel anytime from the subscription settings, and your access continues until the end of the paid billing cycle. Your salon data is retained according to the privacy and data retention policy.
Yes. Multi-branch salon chains can request a custom plan from the request demo page. We optimize pricing based on number of stores, total staff and required modules.
How online booking, point-of-sale and invoicing work inside Salon Capp.
Yes. Customers can book online from the Saloncapp Customer mobile app with OTP login, view live availability, choose services and stylists, receive confirmations and reminders, and manage their booking history.
Yes. Salon Capp generates GST-compliant invoices, supports multiple tax rates, multiple payment modes (cash, card, UPI, wallets), discounts, packages, gift cards and memberships at the billing screen.
Yes. Salon Capp sends automated reminders and confirmations through push notifications in the Customer app, and supports SMS and WhatsApp integrations for reminders and follow-ups.
Yes. A single bill can have multiple line items mapped to different stylists, with proper allocation of sales contribution and incentive calculation per stylist.
Yes. Salon Capp natively supports prepaid packages, gift cards and memberships with redemption tracking, expiry management and accurate revenue recognition in reports.
Attendance, shifts, targets, incentives and the staff app workflow.
Staff mark attendance through the Saloncapp Workforce app or an in-store attendance terminal, with optional geo-location and face verification to prevent buddy punching, and full audit history of every check-in and check-out.
Yes. Salon Capp calculates staff incentives based on configurable rules (services, products, targets), supports advance payments, leave deductions and end-of-month salary processing with downloadable payslips.
Yes. The Saloncapp Workforce app shows each stylist their attendance, shift schedule, targets, incentives earned, advances, leave balance and personal performance KPIs.
Yes. Managers can create weekly and monthly shifts, assign stylists, swap shifts, mark week-offs and view daily roster coverage from the staff management module.
How Salon Capp drives customer repeat through CRM, telecalling and offers.
Yes. Salon Capp has a built-in salon CRM with customer profile, full visit history, preferred stylists, services taken, lifetime value, birthdays and anniversaries, plus a telecalling module for follow-ups.
Yes. You can create discount offers, buy-1-get-1, scratch coupons, timed flash offers, anniversary and birthday coupons, and track redemption performance per offer.
Yes. The marketing calendar lets you plan campaigns across the year, schedule offers, push notifications and customer outreach, and review what has been executed against the plan.
Yes. Customers can be segmented by visit recency, frequency, lifetime value, services preferred, location and demographics for targeted outreach via the customer CRM.
Stock control, procurement, day-end closure and P&L in Salon Capp.
Yes. Salon Capp tracks retail products, salon-use products and tools, with procurement workflows, purchase orders, GRN, stock audits and consumption tracking against services.
Yes. Salon Capp supports cash denomination entry, bank deposit tracking, day-end closure with sales vs cash reconciliation and a clear closing report for owners.
Yes. Salon Capp generates P&L summaries, multi-month comparisons, expense tracking, budgets and budget-vs-actual reports inside the reports module.
Yes. Most reports support export to Excel and PDF, and can be filtered by date range, store, staff and service category.
How Salon Capp scales across multiple stores with role-based access.
Yes. Salon Capp is multi-tenant by design and supports multiple branches per owner, with isolated store data and consolidated owner-level reporting via the Saloncapp Business app.
Yes. Owners can switch between stores in the Business app and view consolidated sales, staff performance, P&L and operations rollups across selected stores.
Yes. Salon Capp has fine-grained role-based access control with custom roles, permission categories and audit trails for sensitive actions.
How Salon Capp protects your business and customer data.
Yes. Salon Capp uses HTTPS encryption in transit, encrypted databases at rest, role-based access control and per-store data isolation, and follows applicable Indian data protection guidelines.
Salon Capp data is hosted on secure cloud infrastructure with automated backups and regional redundancy. Sensitive payment data is processed through PCI-compliant payment gateways and is not stored on our servers.
Yes. You can request an export of your salon business data such as customers, appointments, sales and inventory. Refer to the privacy policy for retention and deletion rules.
Getting started, importing data and getting help.
Most stores go live within 2 to 7 days. Onboarding includes setting up your store, services, taxes, staff, packages, importing customers and a guided walkthrough of day-end closure.
Yes. Salon Capp supports importing customers, services, products, staff, packages and gift cards from spreadsheets and most popular salon software vendors. Custom migration is supported on request.
Salon Capp provides email support at [email protected], in-app issue reporting, onboarding calls and a help center. Priority support is available for chains and premium plans.
Yes. Onboarding includes role-based training sessions for managers and staff, and the Workforce, Business and Customer apps include in-app tutorials for daily workflows.
AI assistant features and the three companion mobile apps.
Yes. Salon Capp includes an AI assistant that helps owners and managers with daily decisions — answering operational questions, summarizing reports, suggesting follow-up actions and assisting with SOP and tasks.
Salon Capp ships three mobile apps that share the same store data: Saloncapp Workforce for stylists and staff, Saloncapp Business for owners, and Saloncapp Customer for end customers.
Yes. The Workforce, Business and Customer apps are built with React Native and target both Android and iOS, distributed through the official app stores.
Yes. The Customer app shows visit history with one-tap rebook, store-specific offers and scratch coupons, and personalized notifications to drive repeat visits.
Request a personalized demo and we will walk through Salon Capp using your salon's real workflows and data scenarios.